Gaze Mirror Studio offers custom design and branding services. Because every project is tailored, I’ve outlined the following to help set clear expectations:
Quotes & Contracts
• All quotes include a contract sent via Fiverr Workspace, which outlines the project scope, timeline, payment terms, and other conditions.
• Work begins only after the contract is signed and the deposit is received.
Deposits & Payments
• A non-refundable deposit is required to confirm your booking.
• The remaining balance is due upon completion of the project, before delivery of final files.
• Payment plans can be discussed if needed.
Refunds & Cancellations
• As each project is custom, refunds are generally not offered once work has started.
• Any exceptions or special refund conditions will be outlined in the contract.
• If you need to cancel before work begins, or if I’m unable to complete the project, terms for refunds will be handled as stated in your signed contract.
Disputes
• I aim for honest, open communication throughout. If any issues arise, please contact me within 7 days of receiving deliverables.
• I’ll always do my best to resolve things directly and in good faith. If needed, you may escalate through your payment provider.
By moving forward with a project and signing the contract, you agree to these terms.